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Boston, MA
Senior Product Designer
September 2022 → Present
  • Currently supporting the Orchestrate pillar, empowering over 130,000 brands with tools to communicate with their customers at scale.
  • Key stakeholder in quarterly and long-term OKR planning, informed by the identification of cross-functional opportunities for the Flows platform.
  • Take broad, conceptual ideas, often involving complex data models, and turn them into useful and valuable experiences for our rapidly growing customer base.
  • Lead mentoring sessions focused on helping junior designers improve their tactical skill sets and strategic design abilities.
  • Proactively addressed a long-term product sustainability gap by overhauling company-wide release guidelines to improve efficiency and quality.
  • Regularly collaborate with key executives to set and drive a consistent company-wide design vision.
Product Designer
April 2020 → September 2022
  • Leveraged a human-centered approach to product design for Klaviyo's Intelligence pillar - a set of tools for customers to leverage data to improve their marketing.
  • Led the design process while collaborating with PMs, Engineers, Researchers, and Content Strategists, to release new and improve existing data science features.
  • Conducted, synthesized and shared user research findings to advocate for improved customer-centricity and reporting consistency.
  • Owned several large-scale releases independently and as part of a team to deliver high-quality designs on time.
  • Redesigned icon library: 270 symbols. 6 variants. 1,620 total icons (and counting).
  • Served on the product design hiring team by developing standards and interviewing candidates, a process that resulted in significant team growth: 8 → 57 designers.
Cambridge, MA
Product Designer
January 2019 → March 2020
  • First design hire.
  • Navigated an early-stage startup environment to give design a seat at the decision-making table through collaboration with product, engineering, and senior leadership.
  • Led product & marketing design processes from concept to launch.
  • Introduced user testing and reported on findings.
  • Created & implemented a comprehensive corporate style guide & design system.
Boothby Media
Seattle, WA
September 2016 → January 2019
  • Specialized in UI/UX, graphic design, video production, and aerial photography.
  • Secured partnerships with 60+ businesses, from startups to Fortune 100 companies.
  • Collaborated with teams to build on-brand, revenue-generating products.
Trinity College
Hartford, CT
B.A. New Media
May 2018